I just read the Library 2.0 and while I agree with some of the findings, I don't agree with them all. For patrons that use the computer alot, this will be a big thing for them, but we have to realize that not all our patrons are that computer savy. We also need to realize that most of the patrons we serve, come into the library for the human contact the get from the staff. They can't get that from a computer. Our library does some of the things suggested in the story, but I feel that when you move away from personal contact with your patron, then they will quit using the library as often.